Vivendi

Vivendi’s financial communication policy aims to ensure that all shareholders receive correct, precise and sincere information in compliance with France’s Loi de sécurité financière. To provide its shareholders with this information, Vivendi has implemented several means of communication and supportive materials.

Individual Shareholders Information Department

An essential link between individual shareholders and the company, Vivendi’s Individual Shareholders Information Department provides clear and immediate answers to questions regarding the company.

• Individual Shareholders Information representatives answer your questions, at Toll-free number: 0805 050 050 (from a landline in France) or if you are calling from outside France at +33 (0)1 71 71 34 99, Monday through Friday from 9:00 a.m. to 6:00 p.m. Paris time (hours extended in the case of important news), as well as by e-mail or postal mail, regarding:
  
  • Vivendi news;
    
  • questions related to Vivendi stock;
    
  • the group’s results and financial outlook;
    
  • the Annual Shareholders’ Meeting and its agenda;
    
  • distribution and taxation of dividends;
    
  • the group’s operations;
    
  • document requests (annual and midyear reports, sustainable development reports, press releases, letters to shareholders, etc.);
    
  • any information related to Vivendi events (shareholders’ meeting, trade shows, etc.).

• How to contact Individual Shareholders Information Department
  By phone: Monday through Friday from 9:00 a.m. to 6:00 p.m. Paris time (hours extended in the case of important news), Shareholder Relations representatives will answer your questions at Toll-free number: 0805 050 050 (from a landline in France) or at + 33 (0)1 71 71 34 99 (if you are calling from outside France).

By fax at : + 33 (0)1 71 71 11 84

By mail:
Vivendi - Individual Shareholders Information Department
42 avenue de Friedland
75380 Paris cedex 08

By e-mail : shareholders@vivendi.com

• Follow Vivendi’s share price in real time on a dedicated phone line
  If you are calling from France, dial Toll-free number: 0805 050 050 (from a landline in France) to follow Vivendi’s share price in real time, as well as the session’s highs and lows, the current spread, and movement of the CAC 40 index.

Charte: Vivendi’s commitment to individual shareholders

A true partnership

for an optimum individual-shareholding experience.

Vivendi seeks to keep you involved in the Group’s development and loyalty is essential to our growth. That is why Vivendi has created a Shareholders’ Committee and Shareholders’ Club.

Sound governance

in line with the best current standards to promote a sustainable relationship.

Vivendi is committed to creating value for its individual shareholders and has adopted the best governance strategy with a view to increasing trust and protecting individual interests.

A focus on fairness

establishing equal treatment for all shareholders, regardless of the number of shares held. All shareholders are equally important. No shareholding threshold is required for access to all communication delivery systems or to join the Shareholders’ Club.

Transparent, clear, prompt information

to stay in touch regarding Vivendi’s current events and those of its subsidiaries.

Several Vivendi publications, including annual reports, activity and sustainable development reports, shareholders’ letters, Essentially Vivendi and press releases (on financial results, strategy, sustainability issues and so on), are sent upon request.

Press announcements: annual and first half financial statements, invitations to the annual general meeting and more.

The website (www.vivendi.com) has a section dedicated to individual shareholders for instant access to all Vivendi information involving share prices, annual general meetings and more.

Digital communications media help keep shareholders informed on a regular basis.

Responsive, friendly service

provided by a dedicated shareholder-services team.

• Write to us
  Vivendi is committed to answering your e-mails and posted letters within three business days of receipt:
  
  
  • Vivendi
    Individual Shareholder Relations department
    42, avenue de Friedland
    75380 Paris Cedex 08, France
    
    
  • or shareholders@vivendi.com

• Call us
  Call +33 (0) 811 902 209 (local rates from a fixed line) to get real-time information on share prices, the day’s highs and lows, current variations and developments in the CAC 40 index. From Monday through Friday, 9 a.m. to 6 p.m. (hours extended when necessary in response to important events), our specialists are on hand to answer any questions you might have regarding shares, the market, tax concerns and more.

• Meet with us
  • Annual general meeting
  • Shareholders’ Club
  • Informational meetings held in Paris and surrounding areas
  • Theme-specific meetings (Vivendi Thursdays)
  • Special events
  • Training sessions organized in partnership with Ecole de la Bourse

Directly-registered shares

offering shareholders an optimal custody solution for their Vivendi shares.

• Savings Directly-registered shares include custody services free of charge and brokerage services limited to 0.30% (excluding taxes) of the transaction amount.

• Flexibility Shareholders with directly-registered shares can submit their orders by telephone and fax via +33 (0) 811 903 904 (local rates from a fixed line), from 8 a.m. to 5 p.m. They may also check on their Vivendi share assets and submit stock market orders via http://gisnomi.bnpparibas.com.

• Speed All orders received before 4 p.m. will be transmitted to the market on the same day.