26
Non-Financial Indicators Handbook -
2013
-
VIVENDI
Societal Indicators
4
Fair Business Practices
in 2013, Maroc Telecom introduced a parental control solution for
ADSL and 3G Internet content to its customers, which it provides
free of charge. This solution enables parents to block access to
inappropriate websites with content that may be harmful to their
children. The solution also includes other functions to protect
personal data (on the Internet and on social networks), control and
limit children’s browsing time, or alert parents when children ignore
a warning or attempt to visit a blocked site.
In addition, Casanet, the Maroc Telecom subsidiary in charge of the
Menara portal, is continuing its initiative of making parents, children
and all Internet users aware of the importance of protecting personal
data when browsing the Internet, and of the potential dangers of
non-secure browsing or browsing not monitored by parents.
4.5.2.2. Responsible Marketing
Existence of a formal commitment in favor of responsible
communication and/or marketing
GRI
UNGC OECD
DMA PR Responsible
Marketing aspect, PR MSS
Marketing Communications -
VI.6.c, VIII.2 and 4
All the Group’s subsidiaries are committed to a responsible
communication and marketing, whether this translates into codes,
charters (SFR has signed the Charter of the French Union of Advertisers
– UDA) or specific clauses (several articles of the Canal+ Group’s Ethics
Charter refer to this, in particular those relating to business ethics and
the protection of the environment).
Existence of measures for ensuring conformity of
communication and marketing with the commitments made
GRI
UNGC OECD
PR6
-
VI.6.c, VIII.2 and 4
In order to ensure the correct application of these commitments that
promote responsible communication and marketing, each subsidiary
has implemented devices suited to their activity. Thus, for instance,
within the Canal+ Group, communication campaigns are systematically
approved, following an internal procedure of validation or evaluation
conducted by the line managers and the legal departments concerned.
4.5.2.3.
Health and Radio Frequencies
Vivendi complies with current regulations and assiduously follows
the results of scientific surveys on electromagnetic waves. The Group
contributes to information and dialog both on mobile phones and on
relay antennae, communicating the most recent positions of health
authorities.
In 2013, several reports were published in France. The findings of
technical research undertaken by the French government, initiated after
the panel discussion on “radio frequencies, health and environment”
that was held in the spring of 2009 by the Ministry of Health, with
the cooperation of the Ministry of Sustainable Development and the
Secretary of State in charge of prospects for the development of the
digital economy, have confirmed that exposure to relay antennae is now
very low (less than one-tenth of the regulatory thresholds in more than
99% of cases). In mid-October, from a scientific standpoint, France’s
National Agency for Health, Food and Environmental Safety (ANSES)
published the fourth update to its scientific report on radio frequencies,
confirming that there is no proven effect on health associated with radio
frequencies, although there may be biological effects.
The mobile operators SFR and Maroc Telecom, which are directly
in charge of the matter, have their own monitoring working group to
maintain constant vigilance.
Number of electromagnetic field measurements near
relay antennae (and percentage of these measurements
in compliance with regulations)
GRI
UNGC
OECD
TSS IO3-6, PA8
7, 8
V.4.c, VI.1,2.a and
6.c,VIII.1 and 2
2013
2012
Consolidated data
1,155 (100%)
930 (100%)
SFR
531 (100%)
MT
624 (100%)
SFR adheres to the commitments of the Guide to Relations between
Operators and Communities signed with the Association of French
Mayors, which is the operational roadmap for rolling out the mobile
network.
In 2013, more than 500 measurements of electromagnetic fields were
carried out in France upon the request of elected officials, landlords or
individuals. The French authorities are planning to establish a National
Frequencies Agency to be in charge of the new measurement system.
This is expected to be funded by the government with a tax paid by the
mobile telephone operators (a contribution in addition to the Imposition
forfaitaire sur les équipements de réseau (IFER), defined by Finance Law
No. 2010-1657 of December 29, 2010 and implementing regulation).
Pending the date when this is made official, expected in early 2014, SFR
deals with these measurements on a case-by-case basis.
